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redmistkennel
02-28-2012, 11:56 PM
The normal site listed in the bible says the sites expired. I am out and in need of this drug. Been trying to get it for 2 months now. Does anybody know of another source where I can get it? Thank you for any help.

Officially Retired
02-29-2012, 04:10 AM
The normal site listed in the bible says the sites expired. I am out and in need of this drug. Been trying to get it for 2 months now. Does anybody know of another source where I can get it? Thank you for any help.

They're still there, they just changed websites: Vet Products Online (http://www.vetproductsonline.co.za)

Jack

redmistkennel
02-29-2012, 08:01 AM
Thank you

redmistkennel
03-12-2012, 10:15 AM
So just recieved my package of empty smashed bottles. I sent them an email but has anybody else ever had this problem?

redmistkennel
03-12-2012, 10:17 AM
The post office actually called us to come get it cuz it was leaking all over.lol

Officially Retired
03-12-2012, 10:41 AM
They are good people and will send another.

redmistkennel
03-12-2012, 10:46 AM
I hope so. I spent almost $150 and got 1 bottle of berenil that was ok. lol.

Officially Retired
03-12-2012, 11:15 AM
You're kidding me!

I would strongly advise that you take a picture of the entire package and email it to them.

(This is also one of the reasons why it's best to order the product in the dry sachet form ;) )

Jack

redmistkennel
03-12-2012, 12:46 PM
Good idea. I will do that. If it had been sachets the other liquids would have soaked it. unless they are waterproof.

redmistkennel
03-12-2012, 01:31 PM
pics sent

redmistkennel
03-12-2012, 01:33 PM
I strongly believe that it happened at our local post office. They called us about 11am saying we needed to come get a leaking package. It was still pouring out of the box when we got there 15 minutes later.

Officially Retired
03-12-2012, 01:53 PM
Good idea. I will do that. If it had been sachets the other liquids would have soaked it. unless they are waterproof.

They are waterproof, as they're sealed in tinfoil.

It's a damned shame the 1) a paying customer such as yourself has to be inconvenienced like that ... and 2) that a good company has to suffer the injustice of covering the extra bill ... all because of a POS postal employee.

Jack

redmistkennel
03-12-2012, 02:44 PM
I agree. I will not be mad if they don't replace what is broken but it will suck that I have $150 bottle of berenil. lol